Last Updated: 08/25/2025

At TenGapSales.com, we provide digital services and products that involve significant expertise, time, and resources. To maintain fairness and transparency, the following refund policy applies to all purchases made on our site.

 

1. All Sales Are Final

• Due to the nature of digital services and products, all sales are final once payment is completed.
• No refunds will be issued after purchase, except in the limited circumstances outlined below.

 

2. Exceptions

Refunds may only be granted if:

• Duplicate payment — You were charged more than once for the same order.
• Technical or processing error — A Stripe, WooCommerce, or payment gateway issue caused an incorrect charge.
• Unauthorized or fraudulent transaction — If reported, investigated, and verified.

 

3. Client Responsibility

By purchasing through TenGapSales.com, you confirm that you have reviewed the service or product description and determined its suitability for your business needs prior to purchase.

 

4. Contact Us

If you believe you qualify for a refund under the exceptions above, please contact us at:

TenGapSales.com (Sales Department of TenGap.com) 
A brand of Nelkard LLC 
[email protected] | [email protected] 

 

By using our website or services, you acknowledge that you have read and understood this Refund Policy and consent to the practices described herein.